Tidy OakHOME CLEANINGBook
Our standards

Who comes into
your home.

Letting someone into your house is a big decision. Here's exactly who shows up, what they bring, and what happens if anything isn't right.

Feather duster sweeping over a marble counter and wicker chair
01

The same team, every visit

Your home gets a regular two-person team who learn where things go, how you like the beds, and which door the dog uses.

02

Background-checked and trained

Every cleaner passes a national background check and two weeks of paid training on our checklist before they work alone.

03

Bonded and insured

We carry general liability and a bond, so anything broken or damaged is our responsibility to make right, not yours.

04

We bring everything

HEPA vacuums, microfiber cloths that are washed after every home, and plant-based products on request. You don't need to buy a thing.

05

A signed checklist

Each visit ends with a room-by-room checklist the team signs and texts to you with a photo of the kitchen.

06

The 24-hour re-clean

Send a photo of anything missed within a day and the same team comes back to fix it, free.

Common questions

Before the first visit.

Do I need to be home?

No. Most clients leave a key, a lockbox code or a garage code. Keys are coded, never labelled with your address.

Do you clean around pets?

Yes. Tell us their names and whether they should be crated. Our products are safe once surfaces are dry.

Can I skip or reschedule?

Anytime with 48 hours' notice. Holidays shift by a day and we'll text you the new date in advance.

Do you tip-share?

Tips are never expected. If you leave one, it goes in full to the team who cleaned your home.

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